Devcon Raffle Broken

alphemy · July 4, 2024, 6:23am

When trying to place my Bid I have a "websocket request failed " message. Anyone else this issue?

Deva · July 4, 2024, 11:17am

thanks for sharing, we look into it!

rlgns98kr · July 10, 2024, 2:48am

I won the ticket in raffle. But I can’t redeem my voucher code. Anyone else this issue?

Ming_Wang · July 10, 2024, 2:58am

The same issue, I can’t redeem my voucher either after winning the raffle.

Adam_Lee · July 10, 2024, 5:25am

Hey all, we’re aware of this error & are working to get it fixed!
Also, the claiming period will actually be open until July 30 @ 11:00 MDT, so no need to stress.

Thanks for your patience with us!

Adam_Lee · July 10, 2024, 3:21pm

Hey everyone — this should be fixed now, thanks for your patience!

alphemy · July 11, 2024, 11:17am

I have been having this issue on my chrome browser, for the past week. I can access in private mode, or through another browser… But it’s really annoying to have such an error not fixed! I mentioned it already a while ago and nothing has been done. i am not sure if it’s a problem on my side or on the admin side. Thanks.

wslyvh · July 11, 2024, 3:04pm

Hi, just to understand. You only get this error on your chrome browser but NOT in incognito or another browser? I would suggest to clear site data and cookies for the raffle to try again.

You can do this by this options icon in the menubar, go to site settings

And then delete data

The issue should’ve been fixed (at least we haven’t seen other reports since our patch was applied), but maybe there’s still a cached version on your system.